The Latest from ER Audio

September 2026 Update

Important Notice.

Due to difficulties with the US tariff on imports and the new procedures imposed in an attempt to ship to the US by post, we will no longer use the postal service to the USA.

Australia Post has teamed with Zonos, a US based electronic trading platform that will deduct the tax from our account and pay it to the US government. As can be appreciated, this is fraught with risk and due to their own comment copied below, we will not risk any further losses having had two packages returned with the loss of their respective postage costs.

 “Zonos does not have visibility into Australia Post’s backend system, so we can’t directly confirm whether your connection is complete. There is no built-in indicator — the only way to verify setup is to process a shipment and ensure it goes through without issue”.

Basically, try it to see if it works! If it doesn’t, it will be us who are out of pocket - again!

In addition, we refuse to act as a tax collector on behalf of the US government, in our opinion, this is entirely up to the US government to administer.

Australia Post has also suggested we raise our prices to cover our additional administration costs.  This is not an option as it will adversely affect our European and Asian customers by making them pay extra for something not of their doing. While some companies may see this as an opportunity for more profit, we will not consider it.

Potential customers in the US can still order speaker repair kits, ESL kits or components but they will be shipped by a courier service such as Pack and Send. We will quote for shipping costs to your destination city upon enquiry.

Unless you have an account with a courier, if DHL, FedEx or UPS are required to handle the transaction, be prepared for high shipping costs, typically up to 3 times that of regular post.

At present ESL repair kits and parts will be sent via Pack and Send, larger orders such as Acorn DIY kits etc will be quoted at the best possible price at the time.

The taxes imposed by the new tariff will be charged by the courier when the goods arrive in the US and prior to delivery. There may be a handling fee charged by the courier.

Orders sent by Pack and Send will be despatched every Friday due to the distance from us to this freight agent. Orders for components or repair kits will have to be received by start of business Wednesday to enable shipment on the following Friday otherwise they will be in the following week’s shipment. There will be a small handling fee of AUD $15.00 per consignment, regardless of value, to cover fuel and time.

It should be understood that this system is only for the USA, we will continue to use the postal service for all other destinations except those with poor local services such as South Africa, Mexico etc.

Please Note. You may have noticed there is no shopping cart on this website. This is because shipping costs vary greatly from country to country and we need to quote for delivery of orders to your location.
To enquire about costs of postage to your country simply send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. stating country and post code, we will respond promptly.
Once goods are ordered and a shipping address provided, please ensure you provide a contact number for delivery purposes. Many countries will not accept packages for delivery without one.

Yet another important note. Packages sent to overseas countries will have tracking details sent to your contact email address. Once the package has left Australia it is the responsibility of the buyer to track the package in case there are delays on route. If the package is held up, possibly at your country's customs, we recommend you contact your local post office and provide them with the tracking number to determine what the delay is. 

If delivery delays are not followed up promptly there is a possibility the package will be returned to us. Because the package has been shipped and then returned the postage is not refunded to us, sending the package out again will incur a second postage payment.

We do not track packages after they have been despatched, this is the responsibility of the receiver.

We have now introduced an AUD $60.00  minimum charge for goods supplied, not including postage. For example, it is not viable for us to decant a 25ml bottle of adhesive, pack it and mail it for the $16.00 plus postage it costs. Most orders are more than this but we have had several recent very small purchases that have led to this action.

International Orders. Recently we have had difficulty sending repair kits to some middle European countries by the postal service, Poland for one. They will not accept the goods and have returned them, sometimes with some items missing. We cannot be held responsible for non-delivery once the item has left Australia.

While we will follow up with Australia Post, more often than not there is nothing that can be done and we are not refunded the cost of postage.

We use the harmonised code 851890(0000). This code encompasses parts for microphones, headphones, loudspeakers, earphones, audio frequency electric amplifiers and electric sound amplifier sets. We believe there may be some confusion of the parts in the repair kit being able to be used in radio transmitting devices (which of course is not the case!!). If there is any doubt about the ability to import these goods into your country you must check with customs to see if they will be allowed.

Please make sure you follow the item tracking number to ensure you receive your order. We do not track orders for delivery, this is the responsibility of the buyer. 

Many thanks to Quad Guru, Gary Jacobson for the effort in building this site for us. (A pleasure Rob 😎 )

The cost of some of our products have increased due to increases in raw materials, shipping and labour. These increases are the first in many years and we have tried to keep them below 15%, indeed, most products have increased by 10% or less.

Due to time constraints, we are currently supplying our Acorn MkII and ESL IV speakers in DIY form only. If this is a project you would like but do not feel confident to build it, we suggest you approach a friend or local technician to discover what they would charge for the construction .  We are quite happy to assist them with any queries they may have.

The 505 panels are in stock and will still be available in ready to go mode.

COMING SOON (Still!!)